Refund and Returns Policy

At ZestGearBD, customer satisfaction is very important to us. If you are not satisfied with your purchase or receive a damaged or defective product, we are here to help.

Return Eligibility

You can request a return if:

• The product is damaged or defective.
• You received the wrong product.
• The product has a manufacturing issue.
• To be eligible for a return, the product must:
• Be unused and in its original condition
• Be in the original packaging
• Be reported within 3 days of delivery

Non-Returnable Items

Some items may not be eligible for return such as:

• Used or damaged products by the customer
• Products without original packaging
• Clearance or discounted items (if mentioned)

Refund Process

Once we receive and inspect the returned product, we will notify you about the approval of your refund.

If approved, your refund will be processed and the amount will be returned through the original payment method or another agreed method within a few business days.

Replacement Policy

If a product is defective or damaged, we may offer a replacement instead of a refund, depending on product availability.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to our mistake (wrong or defective product).

Contact Us

If you have any questions about our Refund and Returns Policy, please contact our support team through our Contact Us page.